Surface Pro Charger Not Working: 4 Possible Reasons and Fixes

If your Surface Pro charger is not working, it could be due to a problem with the charging cable, an issue with the power source, dirty connectors, or an internal problem with the battery.

Dealing with charging issues on a Surface Pro or other device is never a fun time, and has the potential to be incredibly annoying and derail your work, studying, or entertainment. Thankfully, there are generally only a few reasons why a charger may not be working correctly.

Without any further ado, this guide is going to take you through some of the reasons why your Surface Pro charger isn’t working, and go over a few of the fixes you can try.

Key Takeaways

  • A damaged cable, an issue with the power source, dirty connectors, or a problem with the battery are the most common reasons for your Surface Pro charger not working.
  • The fixes for this issue can include replacing your cable, using a different power source, cleaning off the connections, and repairing the internal battery issue.
  • If you still cannot identify the issue, consider taking the device and/or its charger into a professional to be checked out and repaired.

1. The Charging Cable is Damaged

The most simple and straightforward reason why your charger isn’t working is simply because it is damaged. If the cable is frayed, ripped, or damaged in another way, this is the likely culprit. Not only will this impact the charging ability of the cable, but it could also be a fire hazard.

However, be aware that even if a cable doesn’t look like it has any damage, it could have a problem internally and that could be leading it to not work.

The fix for this is to simply replace the charging cable with a new one. If it works, you’re in the clear! But if the problem persists, then there is a good chance that the charger itself wasn’t the problem initially.

2. There is a Problem With the Power Source

In addition to problems with the cable, it could be a problem with the power source that is causing you headaches. This power source could be an outlet in your wall, a power strip, or something like a portable battery charger.

Just like your cable can become damaged, so too can a power source. A good way to know if the power source is faulty is to test it with other devices or appliances. If other devices also won’t charge/turn on using that source, it is likely what is causing your charging issues.

If the power source is the issue, the fix is to simply use a different power source when charging your Surface Pro. You may also want to look at fixing the power source so it can once again be used in the future.

3. The Connections are Dirty

The actual connections on the end of the charging cable and on the device are what allow your Surface Pro to charge. If these are full of dust, dirt, or another substance, it can interrupt their ability to work well and keep your battery charged.

Take a close look at the cable connections, and if they are dirty, simply use a soft and lint-free cloth to wipe them down. Be gentle, and make sure you don’t rip or tear anything. This is a quick process that should have your charger connecting and working perfectly again.

Of course, if these connections are damaged due to being dropped, bent, or have been chewed up by a pet, you will need to replace the charger as cleaning these connections won’t be enough.

4. There is an Internal Issue With the Battery or Other Hardware

If it isn’t the cable, the power source, or the connections, the problem could be an internal issue within the Surface Pro itself. Your battery could be damaged or faulty, or another component within the device could be defective in one way or another.

This can often stem from a drop or from the device not being treated well, but some devices are defective from problems in the factory or other issues out of your control.

Also, battery drivers being outdated can often lead to charging failures, so make sure that your Surface Pro is fully updated. The solution for dealing with an internal issue often involves replacing or repairing a part (always call a trusted professional) or replacing the device.


Here are a few common questions about charging your Surface Pro, along with their answers.

Why is my Surface Pro charger light blinking?

If the light on your Surface Pro charger is blinking, it is a sign that there is a poor connection, or that the charger is bad. Try cleaning the connections, but if that doesn’t work, look for a replacement.

If the light on the charger is off, it indicates that the charger doesn’t have any power. If the charging light is on, but it’s not actually charging your Surface Pro, the problem is likely your battery or something else inside the device.

How do I charge my Surface Pro without the charger?

If you have lost your charger or it has become damaged, your only choice is to find a replacement. There are unfortunately no alternative charging options like wireless charging, so you will need to purchase an official or third-party charger to power your device back up again.

Final Thoughts

Whether it is a damaged cable or an outdated battery drive, there are many possible reasons why your Surface Pro is not charging. It can be a very frustrating experience, and can end up wasting a lot of time.

We hope that the fixes covered in this guide have been able to help you get your Surface Pro charged up once again.

Have you had to deal with your Surface Pro or other device not charging? If so, we’d love to hear how you ended up fixing the issue in a comment below!

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